Our Commitment

We are committed to ensuring the highest level of customer satisfaction, quality, and health and safety

We have consistently received high marks for customer satisfaction; 98% in 2014, 96% in 2015, 98% in 2016.

Customer Satisfaction

At Armour Valve we believe in fostering enduring business relationships. We know that a customer’s trust must be earned by consistently delivering a high level of service and outstanding product expertise.

Our team is committed to working closely with our suppliers to ensure that our customers’ needs are met on each and every order. We take pride in knowing that our customers are satisfied with our products and services.

We have been continuously ISO 9001 certified for 20 years and have never received a non-conformance report in any of our surveillance or recertification audits.

Quality

Armour Valve has been continuously ISO QA certified since 1997.

By applying the ISO QA framework company-wide, Armour Valve ensures that our customers' product and service needs are met or exceeded. We carefully evaluate every supplier and product that we recommend so that you never have to compromise on quality.

Health, Safety & Environment

We are committed to supplying products and services that help to protect the health and safety of workers and reduce emissions

Beginning with the Conval CLAMPSEAL® globe valve, Armour Valve has actively sought to represent products that are inherently safe and reliable. Our portfolio includes products that meet or exceed current industry standards and regulations.

Our range of experience and depth of knowledge in several industry sectors enables us to draw on best practices and transfer solutions from one sector to another as added value for our customers.

"Being ISO-compliant has allowed us to better satisfy our customers by providing them with a service backed by a respected quality management system."

Belinda Chow
Operations Manager & MQR

"What makes Armour Valve special is our dedication to the customer. We offer excellent support and quality products. Our customers can rely on both."

Lorene Lalonde
Contract Administrator & Purchasing Manager