Services

We are committed to exceeding customer expectations

Meet Natalie

Your Customer Care Manager

Natalie is responsible for ensuring that our customers receive the full aftermarket support that they need. She works with you to tailor programs to match your plant’s unique needs. Whether it's drawings or technical information, onsite troubleshooting, or repair and maintenance, parts or custom programs, Natalie will find, coordinate and help connect customers with the right people on our team to ensure complete satisfaction with the support and service that they receive.

Need a Valve Health Check?

It's complimentary!

Designed to help customers identify potentially costly problems, the Valve Health Check consists of a visual inspection of our products by an experienced member of our service team trained to identify signs of packing leakage, missing or damaged parts, and opportunities to improve operation and service life.

Improve and Extend Service Life

Expert Onsite
Maintenance & Repair

Our factory-trained and certified service technicians are available to provide on-site repair service. We also deliver an integrated training and awareness program and on-site shutdown support service to many major operating facilities in the power, refining, petrochemical, oil and gas, and industrial sectors.

Comprehensive In-house
Actuation Mounting, Modification, Repair & Testing

Armour Valve maintains a fully equipped workshop that enables us to mount actuators and repair, service and test entire skids of valves and parts.

Hands-On
Valve Training

Seminars include hands-on instruction covering proper valve inspection, disassembly procedures, parts replacement, seat re-facing, reassembly, and more. Maintenance manuals, check lists and other resources are provided to all participants.

Simplify Planning and Repair

Stocking & Supply
Agreements

Armour Valve works with your planning and purchasing personnel to develop fixed pricing contracts that address factory lead time issues to ensure guaranteed stock/availability.

Materials Planning
Support

We support customer material requirements planning by providing recommendations for spare parts, including suggested quantities, typical lead times, and pricing information.

Shutdown
Lockbox

Plan ahead for shutdowns by arranging for a lockable box of new Conval valves and parts prior to your scheduled maintenance. Use the valves and parts you need during the shutdown and return the remaining items to Armour Valve via prepaid carrier.

Get started with our Customer Care program