Our Commitments
We are committed to sustainable development, ensuring the highest level of customer satisfaction and quality, and maintaining a healthy, safe and balanced workplace
Our Purpose
In 2022, with the help of leaders and fellow participants in the United Way BC Social Purpose Institute Innovators Program, we were able to identify and articulate how our business can contribute to sustainable development. We also signed the Family Business for Sustainable Development Pledge and joined the Canada Net Zero Challenge, committing to net zero emissions for our business by 2050.
As we work to integrate our purpose into our business model, strategy, and processes, we will be using a zero waste environmental, social and corporate governance (ESG) framework to inform our decision making. We will continue to seek out sustainable solutions and suppliers with shared interests to enable our customers to transform infrastructure in ways that improve quality of life while protecting the planet, ensuring that both people and planet thrive.
Customer Satisfaction
At Armour Valve we are committed to fostering enduring business relationships because we know that a customer’s trust must be earned by consistently delivering a high level of service and outstanding product expertise.
Our team works closely with suppliers to ensure that customer needs are met on each and every order. We take pride in knowing that our customers are satisfied with our products and services.
100% in 2018
99% in 2019
97% in 2020
Quality
Armour Valve has been continuously ISO QA certified since 1997.
By applying the ISO QA framework company-wide, Armour Valve ensures that our customers’ product and service needs are met or exceeded. We carefully evaluate every supplier and product that we recommend by this standard so that our customers never have to compromise on quality.
“Being ISO-compliant has allowed us to better satisfy our customers by providing them with a service backed by a respected quality management system.”
Belinda Chow
Operations & QA Manager
Health, Safety & Environment
Beginning with the Conval Clampseal globe valve, Armour Valve has actively sought to represent products that are inherently safe and reliable. Our portfolio includes products that meet or exceed current industry standards and regulations.
Our range of product experience and depth of application knowledge enables us to draw on best practices and transfer solutions from one sector to another as added value for our customers.
Diversity, Equity & Inclusion
Our inclusive and balanced work environment enables each individual to do their best work in collaboration with our suppliers and in the service of our customers.
SchuF sampling valves make asphalt tank and pipe sampling safer and easier for us.
Armour Valve, undoubtedly, has the best service of all our valve suppliers.
Armour Valve’s unique leadership, on-going training and teamwork are the main reasons I’ve been with the company for over 4 decades. I’ve experienced growth and development and I’m glad to be a part of this successful and caring company.
Armour Valve is a great company to work for. Whether you are new or have been with Armour for many years, you are always treated with the utmost respect and the team is there to support you through successes and challenges. I’m glad to be part of this family!
Armour Valve’s dedication to diversity, equality and inclusion at all levels truly sets them apart from any other company.
Senior Management’s entrepreneurial mindset allows individuals to identify and make the most out of opportunities while overcoming and learning from setbacks.
I have been with Armour Valve for 5 years and my time here has been the most valuable experience I’ve had in my career. The dedication that Armour shows their customers and employees is unmatched. I am proud to be part of this team.
In my 20+ years of experience with this team, I’ve witnessed firsthand the encouragement and support that Armour Valve provides for learning and growth to reach one’s full potential.
Having been with Armour Valve for almost 25 years, what I appreciate most is being part of a team that approaches the challenge of finding the best-fit solutions for our customers with a collaborative mindset. The pride that comes with delivering those high-quality services and great customer support is what makes this work fun and rewarding.
Armour Valve, undoubtedly, has the best service of all our valve suppliers.
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